The perfect foam and a full-bodied aroma from a coffee machine that looks impressive and is designed end-to-end on the basis of our wide-ranging expertise.
The members of the innovative Eugster / Frismag development team integrate our customers’ needs and requirements into the design of coffee machines. And the company’s production sites in different locations allow customers to be more flexible, while our in-house plastics technology and tool development reduce our reliance on external suppliers.
«When trust, team spirit and the desire to create innovative solutions come together, strong customer relationships are born – and that’s precisely what makes us stand out from the crowd.»
Roger Bolliger, Key Account Manager, Amriswil, Switzerland
We analyse our customers’ requirements, monitor trends and put ideas and visions into practice. And we support our partners from the initial contact right through to the delivery of manufactured products.
Implementation and problem-solving require creativity and flexibility. We collaborate closely with our partners and they rely on our employees, who work as their support team in the background. We believe that long-term partnerships and mutual trust form a solid foundation for impressive results.
Innovations are not just about creative ideas, but also real improvements – across all areas.
The inventors at Eugster/Frismag are the members of our resourceful in-house innovation team. They develop ideas for the products of the future, but also for improvements to components and production processes.
«Respect, cooperation and sophisticated technical solutions in a family environment are what make us unique.»
Nadja Schröter, Development, EFR, Romanshorn, Switzerland
Our aim is for our products to set standards in the market. To achieve this, we rely on lean, efficient processes and use all our resources, in particular the expertise of the more than 200 employees in our development department. They specialise in preliminary development, design, project management and quality control. And their innovations constantly surprise our customers.
«In production, we develop efficient, reliable processes because we work closely with other departments.»
Flávio Silva, Production Manager, EFP, Portugal
Flexibility prevents anyone from sitting idle and allows challenges to be managed professionally. This is true above all in production.
Eugster / Frismag has several production sites and a variety of assembly lines, depending on the product requirements, which range from individual manufacturing in a one-piece flow with carts through to highly automated line production. In-house tool manufacturing increases our independence, speed and quality and ensures that we remain innovative.
At Eugster / Frismag, manufacturing excellence means the continuous improvement of production processes, for example with the help of benchmarks and lean management. We investigate a variety of process optimisation methods with the aim of increasing our competitiveness and consistently keeping costs low.
The central IT department at Eugster / Frismag speeds up the processes and, at the same time, increases efficiency and security. And health and safety at work is, of course, a very important concern for Eugster / Frismag.
The supply chain for our products can be challenging. Our locations on more than one continent are a major advantage in this respect.
Eugster / Frismag has taken a global, strategic approach to its supply chain and procurement. With sites in three countries on two continents, a clearly structured, strategic procurement function, lean processes and comprehensive supplier strategies, we can guarantee security, efficiency, quality and cost controls along the entire value chain.
The members of our after sales team aim to offer more than simply support. We accompany your products throughout their entire life cycle, providing a reliable, competent and forward-looking service:
Standards, permits, rules: the jungle of regulations is often impenetrable – but not for us.
The experts in the Eugster/Frismag compliance department will give you help and support if complex issues arise. You can be certain that you are complying with all the regulations.
Which tariff agreements apply? Which import and export documentation is needed? We know the answers.
The import/export team at Eugster / Frismag is fully familiar with customs documents, waybills and certificates of origin. This helps to ensure that cooperation with public authorities and forwarding agents is easy and allows for streamlined import and export processes.